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Frequently Asked
Questions we get before the demo.
What makes HiFive AI different from an ATS like Greenhouse or Lever?
An ATS is a data silo that manages one function: recruiting. HiFive AI is a People Operating System where Talent Acquisition is one of nine interconnected modules. When you open a requisition in HiFive, it validates budget against HiPay in real-time. When you hire someone, their candidate profile converts exactly into their employee profile in People Lifecycle - zero data re-entry. Ask AI reasons across recruiting, payroll, and operations simultaneously to answer questions no ATS can touch.
How long does implementation take?
For organizations under 150 employees, typical implementation is 4–6 weeks. This includes data migration from existing systems, SSO configuration, workflow customization, and manager training. For enterprise deployments with multiple entities and complex compliance requirements, 8–12 weeks. We provide a dedicated implementation specialist - not a self-serve portal.
Do you replace our existing payroll provider, or integrate with it?
Both. For countries where we have native payroll processing (150+ countries), we replace the provider. For specialized cases where you must retain a local provider (e.g., France with complex social charges), we integrate bidirectionally - HiFive remains the system of record, and the local provider handles disbursement. Either way, you see all payroll data in one dashboard.
What does "Ask AI" actually do? Is it just ChatGPT wrapped in your UI?
No. Ask AI is a reasoning engine that translates natural language into multi-table database queries across your organization's actual data. When you ask "Why is payroll 12% over budget in London?", it doesn't generate text - it queries HiTalent (unbudgeted hires), HiOps (contractor overtime), and HiPay (GBP/USD fluctuations), then synthesizes a data-backed answer with specific numbers. It can also take actions: posting jobs, scheduling interviews, generating documents, and approving requests - with supervised autonomy.
How does pricing work?
Pricing is based on headcount and the number of entities/countries you operate in. We don't charge per module - you get the entire platform. We also don't charge per seat for employees (only for admin/manager users). The goal is to make the TCO comparison against your current stack of 5+ tools obviously favorable. Book a demo and we'll provide a precise quote within 24 hours.
Is the platform suitable for companies under 20 employees?
Yes. HiFive AI is designed for companies between 5 and 150 employees who are outgrowing early processes - the moment when founders realize they're spending too much time collecting information instead of making decisions. The platform scales with you: you don't need to migrate to a "bigger" system as you grow. The same architecture that serves a 20-person startup serves a 500-person multi-entity enterprise.
What security certifications do you have?
SOC 2 Type II (all five Trust Service Criteria), ISO 27001, GDPR and CCPA compliance. Data at rest encrypted with AES-256, data in transit with TLS 1.3. Row-level security enforced at the database layer - not application-level filtering. SAML 2.0 and OIDC SSO. Immutable, tamper-proof audit logs. Automated offboarding that revokes access across all systems instantly.
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